Privacy policy

Last updated 11 November 2026.

Conveyancer Finder is an independent online directory of conveyancers, settlement agents and property solicitors in Australia. This policy explains what personal information we handle, why, and what you can do about it. It is operated by MurrinMedia (ABN 11 895 769 646), Modbury, South Australia (“we”, “us”). We follow the Australian Privacy Principles in the Privacy Act 1988 (Cth).

Information about people using the site

When you just browse. We don’t ask who you are and we don’t use advertising cookies. We use Google Analytics to understand how people find and use the site (which pages are visited, roughly where visitors are, what device they use). Google Analytics sets cookies and Google processes this data on our behalf; it isn’t used to identify you. You can opt out with Google’s browser add-on or by blocking cookies. We count how often each listing is viewed and how often its call, website and directions buttons are used, so we can show offices how useful their listing is. Those counts are totals per listing per day: they don’t include your name, IP address or any identifier, and no cookie is set to collect them. If you type a suburb or postcode into the search, it is used to sort the results and appears in the page address; we don’t store it against you.

Server and security logs. Like any website, our hosting and security providers (including Cloudflare) record technical details of requests, such as IP address, browser type and the page requested. These logs are used to keep the site running and protect it from abuse, and are kept for a limited time.

When you contact us or claim a listing. If you use our contact or claim forms we collect what you enter: your name, email address, phone number if given, your role at an office, and your message. We use it to reply, to correct listings, and to confirm that you work at the office you are claiming (for example by emailing an address at the office’s website domain or calling the office’s listed number). We don’t use it for marketing to you unless you ask us to, and we don’t sell it.

Information about the offices and practitioners listed

Listings describe businesses. They are built from publicly available information: the business’s Google Business Profile, its own website, and public registers. Some listings name a sole practitioner, because that is the name of the business. If you are listed and something is wrong, or you want your listing changed or removed, tell us or claim your listing and update it yourself.

Other services we use

• Hosting and security: our web host and Cloudflare process requests to the site.
• Analytics: Google Analytics (Google LLC) measures visits. We also count visits on our own server without cookies.
• Email: messages from our forms are sent through an email delivery service.
• Maps: the “Directions” button opens Google Maps or your phone’s maps app. From that point Google’s or Apple’s privacy policy applies.
• Office websites and phones: when you call an office or visit its website, you are dealing with that business directly, not with us.

Some of these providers may store data outside Australia. We only use providers that protect information to a standard comparable to the Australian Privacy Principles.

Cookies

The public site doesn’t set advertising cookies. Google Analytics sets cookies to tell visits apart (for example _ga). Cloudflare may set a strictly necessary security cookie. If you log in to manage a listing, WordPress sets cookies to keep you logged in.

Storage, security and how long we keep it

Form submissions are stored in our website database and our email, protected by access controls. We keep enquiries for as long as needed to deal with them and keep reasonable records, then delete them. Click and view totals are kept to report trends to listed offices.

Access, correction and complaints

You can ask to see or correct the personal information we hold about you, or ask us to delete it, by contacting us. We will reply within 30 days. If you are not happy with how we handle a privacy complaint, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes

We will update this page if how we handle information changes, and change the date at the top.